Can You Return West Elm Furniture

A 30 days of receiving an order b seven days for. West Elm has the worst reputation of any customer service anywhere - and Ive now experienced it. When you call west elm and even on their website it notes that you can return non-furniture items in store.

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According to West Elms website the furniture was in stock and would arrive in a week or two -- plenty of time to enjoy the furniture for the rest of the summer right.

Can you return west elm furniture. Return to Stores You can return most non-furniture items to your local West Elm location West Elm outlet stores excluded. Well really its a return home for me. Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items.

Can you return furniture to West Elm. You may have to pay for return shipping costs generally between 650 and 1325. When the shipment arrived an entire sofa was missing.

Items Not Eligible for Returns. Shop our online selections or visit our stores in the United Kingdom. You can return most items at West Elm for up to 30 days after your purchase for a full refund.

West Elm is absolutely the worst company ever. Some items can only be returned a week after receipt so be sure to check the details of your item. To return a simple item not even a piece of furniture you have 30 days and will have to wait 4-6 weeks to receive your refund as a store credit gift card.

Can I return West Elm items bought online to a store. Go to Castlery Brosa Domayne Coco Republic or any other mid-market competitor and you will get better quality furniture better priced for the actual materials not to mention better customer service. How about noting that on the items online so customer wouldnt make an hour trip to a store for no reason.

Their policy is dreadful and customer service is even worse. Customers may return purchases within 30. For returns which require a pick-up to be scheduled if you have organised a return but are unreachable to schedule a pick-up within 60 days of your return authorisation West Elm reserves the right to cancel your return.